Wednesday, April 15, 2009

Outlook 2007 Crash When Synchronising With Exchange Server

Nice after-Easter problem - Outlook 2007 in Cached Exchange Mode would crash when synchronising with the Exchange Server.

If I started it up in Safe Mode (outlook.exe /safe) it would also crash.

I reconfigured it to not use Cached Mode and it worked correctly.

I managed to fix the problem by renaming outlook.ost and having Outlook rebuild it on next start.

For Vista users, outlook.ost is located at:

C:\Users\<username>\AppData\Local\Microsoft\Outlook

and for XP users it's located at:

C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook.

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